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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Watson

August 1, 2025

5  out of  5
rating by Julia Watson
"I had such a good experience with Kimberly at State Farm! I needed to get some documents redone and the process was super easy and quick. She is very efficient and kind and I look forward to being a long-term customer! Thanks for insuring me and my new car. ☺️"
We responded:
"Julia, Thank you for the great review. Kimberly and all of my team are dedicated to help life go right!- Jim Register"
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Jerryann Pope

July 18, 2025

5  out of  5
rating by Jerryann Pope
"I have had Jim Register for over 10 years. I have never had a problem with the staff, which is incredible during these times. I when I call them, they address me personally which is very welcoming. I've had State Farm since 1983. I just can't enough on how glad I'm satisfied with this agency and staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jim Register"
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marwan rukab

July 9, 2025

5  out of  5
rating by marwan rukab
"Yadria was wonderful over the phone. She explained everything to me in an amazing way. 👏"
We responded:
"Marwan, Thank you for the Five-Star review. We appreciate your business and confidence in State Farm and our agency- Jim Register "
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Nemis

July 8, 2025

5  out of  5
rating by Nemis
"They were really nice over the phone and helped me get a better rate on my insurance I highly recommend to try them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jim Register"
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Stephen Boney

July 1, 2025

5  out of  5
rating by Stephen Boney
"The service at Jim’s office is consistently exceptional! We have been clients for about 26 years and have never been disappointed. Jim has assembled a top-notch team."
We responded:
"Stephen, we appreciate your kind words. Customer Service is a top priority for me and my Team! - Jim Register "
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Sharon James

June 30, 2025

5  out of  5
rating by Sharon James
"As of today State farm is doing the best they can which I appreciate their help but they are working with us. We just never had an issue with electricity and everything that got struck by lightning but I do. I do appreciate them and I know they're doing the best they can and I'm sorry about my review a couple days ago"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. I reached out to you Monday and my understanding that you are waiting on final assessment and bill from electrician. My office has spoken with you daily since the date of the loss. State Farm will be able to complete your claim in short order when all the documentation for the items damaged by the power surge have been received. - Jim Register "
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Laurie Henry

June 27, 2025

5  out of  5
rating by Laurie Henry
"Many thanks to Kimberly and all at Jim’s office for the wonderful support they provide me. I am a longtime client and Jim and his team are absolutely fantastic guiding and supporting me through some very difficult times. They are absolutely the best! Laurie Henry"
We responded:
"Laurie, Thank You for the great review. Kimberly is an asset to our Team. - Jim Register "
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Ralph E Herber

May 20, 2025

5  out of  5
rating by Ralph E Herber
"Morgan was very professional and helpful to get me a good rate."
We responded:
"Ralph, Thank You for the five-star review. We appreciate your business! - Jim Register "
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Sandra Lawson

May 3, 2025

5  out of  5
rating by Sandra Lawson
"I would like to give kudos to Sheila Garrett for her great Customer Service skills. As a Customer Service agent myself, I truly appreciate it when someone makes me feel as though I matter. I had what could have been a very stressful situation regarding my auto insurance, and she made my transition from my previous company to State Farm seamless. There was a minor error in my initial quote for the auto insurance, but she immediately contacted me (within the same hour), to advise me of the error. Not only that, I also needed renters insurance, which I had not mentioned, but she did, and now I feel reasonably secure in the knowledge that I am covered. In these days and times it seems Customer Service is a thing of the past. However, my experience with State Farm has restored my faith, thanks to my Customer Service Agent.....SHIELA GARRETT, YOU ARE "THAT" GIRL!!!"
We responded:
"Thank you for leaving such a glowing review, Sandra! Our team is thrilled to hear that you had such a memorable experience with Sheila. Sheila goes above and beyond to make sure that our customers have a wonderful experience, and we’re glad to hear that you not only share this same commitment but had a five-star experience with our office. We agree – Sheila is ‘that girl’. Thank you for your kind words and allowing us the opportunity to “restore your faith” thanks to Sheila! – Jim Register "
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Mary Jo

May 1, 2025

5  out of  5
rating by Mary Jo
"My new experience with State Farm, was made so easy because of Kimberly Lazo. Her kindness and explaining the policy was made easy for me. She eased my apprehension,. She needs a boost in pay just for thoughtfulness Thank ypu!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! --Jim Register"
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christi gaughf

May 1, 2025

5  out of  5
rating by christi gaughf
"Kimberly is amazing to work with! She has always answered my calls (I seem to call a lot with missed questions) and never hesitates to go above and beyond for her customers. Fully recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jim Register"
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Teri Worzala

April 30, 2025

5  out of  5
rating by Teri Worzala
"Sheila was a pleasure to work with. Everything was smooth sailing from getting a quote to paying for my policy. All done within the hour. Very knowledgeable & glad they were recommended by a friend! Great experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -- Jim Register"
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Melissa Baker

April 22, 2025

5  out of  5
rating by Melissa Baker
"My name is Melissa Baker and I have been dealing with Mrs. Trisha Iglesias for over 10 years. She has been there for me through thick and thin. I recently had an experience where a man hit and run, and she has been there by my side. Trisha is a true asset to State Farm, Trisha has always known everything I’m calling for she is taken care of all my worries. She has really been a friend over this decade. I hope that y’all realize what a true asset and a beautiful person Mrs. Trisha is. The only reason I have my auto insurance with both of my vehicles is because of Trisha , I hope that you all know how sincere and awesome she is. I would like someone to send me a review in paper that I can put down because I have three pages of things to add. I can’t do that on this Google. It won’t allow me. So for the meantime, I would like to say thank you so much for it is because of Trisha that I stay with State Farm. All I have to do is call and start to talk and she knows exactly she answers my words. Thank you so much Trisha for the most upmost, outstanding beautiful customer service that I have ever received. Thank you, Melissa Baker PS if someone can send me a paper review, I have a lot more to tell."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We too appreciate Trisha every day. -- Jim Register"
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carol Thomas

April 17, 2025

5  out of  5
rating by carol Thomas
"Kimberly is wonderful! She is always available to provide the best service for all my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -JIm Register"
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Wayne Boswell

April 2, 2025

5  out of  5
rating by Wayne Boswell
"Kimberly by far is the most courteous person at State Farm always doing her best to take care of my needs. Thank you for doing such a outstanding job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!- Jim Register"
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Mr. Wright

April 1, 2025

5  out of  5
rating by Mr. Wright
"Kimberly Lazo is the shiznit!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.- Jim Register"
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David Owen

March 7, 2025

5  out of  5
rating by David Owen
"Kimberly is very helpful with all your insurance needs"
We responded:
"Thank you for leaving us a five-star review, David! We’re delighted to hear that you had a positive experience with our team, especially with Kimberly. Thank you for being a part of our State Farm family! – Jim "
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Miriam Wooding

February 25, 2025

5  out of  5
rating by Miriam Wooding
"Kimberly was such a great help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jim Register"
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Dan Lohr

January 21, 2025

5  out of  5
rating by Dan Lohr
"Thanks to Kim"
We responded:
"Dan, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jim Register, "
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Matt “GenXBiker”

December 27, 2024

5  out of  5
rating by Matt “GenXBiker”
"Been a client for over 25 years. They have always worked well with us and found solutions to our needs. We have refinanced a couple vehicles through them as well as have our vehicle and home insurance here. They are quick to respond to requests and always helpful. Great customer service and the best rates around once you make "preferred." We now have our vehicles, home, and trailers with State Farm. Great rates and fast customer services. We recently moved homes and the office staff was quick to obtain everything we needed to make the sales go quickly."
We responded:
"Thanks! Customer Service is Jim's primary focus. We love hearing from you and look forward to helping you again!"
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Ernie Jax

November 27, 2024

5  out of  5
rating by Ernie Jax
"Very professional, detailed and timely response"
We responded:
"Thank you, Ernie, for the five-star review. My TEAM and i take pride in exceptional Customer Service. We appreciate you insuring with us! - Jim Register "
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Sheila Starr

October 17, 2024

5  out of  5
rating by Sheila Starr
"State Farm has always be there for myself and family. From Maryland to Florida without missing a bet. Thanks"
We responded:
"Sheila, Thank you for the five-star review. We appreciate you and your family being an important part of the State Farm Family. - Jim Register"
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Euphiegenia B

September 30, 2024

5  out of  5
rating by Euphiegenia B
"Kimberly is wonderful! She is so cheerful and communicates very well when I had a few insurance questions. It's hard to find people with a demeanor like that these days. Thank you!!"
We responded:
"Thank you for the five-star review. I am glad to hear your experience. Kimberly certainly takes customer service very seriously. thank you for insuring with us.- Jim "
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Katie Brogna

September 20, 2024

5  out of  5
rating by Katie Brogna
"Sheila Garrett is the best!! Everyone in the Jim Register office is amazing!"
We responded:
"Katie, Thank you for the five-star review. In our world of call centers and programmed telephone responses, we try hard each day to remember personal service is what made State Farm and my office special. Sheila and the entire team work to make sure the customer is number one. We appreciate you. - Jim "
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david cain

September 17, 2024

5  out of  5
rating by david cain
"I have been with Jim Register State Farm for more than 20 years. The person I generally deal with is Shelia Garret who has always provided professional and friendly service, who has my full trust. I am confident that Jim Registers office is looking for my best interest. Great work and team."
We responded:
"David, Actually I think the number is closer to thirty years! Your loyalty and association with State Farm and my Agency is very much appreciated. Thank you for the kind words and your confidence in Sheila. Looking forward to many more years to follow. We are here for you. - Jim "