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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harald Merk

October 7, 2025

5  out of  5
rating by Harald Merk
"Excellent help choosing the the best policy for me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank You for your business, Harald-Jim Register"
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Cindy Lasky

October 6, 2025

5  out of  5
rating by Cindy Lasky
"I am happy with my experience with State Farm, and especially with the staff, and we love Trisha !! She is awesome. Honestly, the company of State Farm has done things to me that have been negative, which is frustrating becuase i have had this company since 1974. But i do not blame that on the local staff who are awesome !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate your business. - Jim Register"
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Saurabh Deshmukh

October 4, 2025

5  out of  5
rating by Saurabh Deshmukh
"Good agency to work with. Trisha was very helpful and prompt on our requirements. Would recommend reaching out to them if you’re looking for Statefarm insurance ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Green

October 2, 2025

5  out of  5
rating by Tonya Green
"I would like to say thank you to Kimberly l spoke with her today about a policy quote on line she call me back and didn't give up until we spoke today,so Kimberly was very personable and funny she really took time to explain what my coverage covered she didn't pressure me and she was aware of my previous insurance and explained the difference and from the information l am glad l didn't have a serious claim at that time but l was Very Satisfied with my service today thanks Kim.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!--Jim Register"
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Tim I

September 29, 2025

5  out of  5
rating by Tim I
"Excellent insurance agent. Nothing but positive experience over many years of working together. I usually deal with Trisha and she is a model professional. I hope their business prospers."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!-Jim Register"
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Brandon Dugas

September 18, 2025

5  out of  5
rating by Brandon Dugas
"Awesome group! Kimberly is Very nice and accommodating, and they saved me money!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Jim Register"
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wade troupe

September 17, 2025

5  out of  5
rating by wade troupe
"I really appreciate Trisha for helping me out and I enjoy doing business with you thank you so much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Jim Register"
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Walter Parsons

September 17, 2025

5  out of  5
rating by Walter Parsons
"Jim Register's Office is an absolute joy to work with. I have been with them since 2007 and have no complaints. The staff is fantastic and they know who I am everytime that I call in. I can't say enough good thing about them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!- Jim Register"
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Penny Thackery

September 17, 2025

5  out of  5
rating by Penny Thackery
"Very knowledgeable and friendly"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!- Jim Register"
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Karen Stanley

September 12, 2025

5  out of  5
rating by Karen Stanley
"My family has been doing business with State Farm on and off for the last 35 years. Their service is exemplary in response time. They truly care about their clients and listen to the needs to advise the best options for their insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!- Jim Register"
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Natalie Thakurdin

September 10, 2025

5  out of  5
rating by Natalie Thakurdin
"My husband and I have been clients of Jim Register and State Farm for over 23 years. Everyone in the office is professional, prompt, courteous and kind. I have to give special thanks to Trisha for always taking my calls and taking the time to explain questions I have had. Thank you again Trisha for making sure we are taken care of and for leveraging your expertise. I so value and appreciate the personal relationship that has evolved."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Jim Register"
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EA Hardage

September 9, 2025

5  out of  5
rating by EA Hardage
"Morgan was very knowledgeable and helpful creating a customized insurance plan for me. Customer service is top notch and rates are low."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Song C

August 20, 2025

5  out of  5
rating by Song C
"My previous auto insurance company raised the price, so I had to look for a new one. I tried a quote with State Farm App and it was very expensive. But surprisingly Jim Register State Farm office offered me a great rate. When I called to go over the details, Kimberly was extremely kind. Even though my English is not very good, she patiently helped me throughout the call. So the process was very smooth even though my poor English. Thank you so much, Kimberly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jim Register"
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Al Gagnon

August 20, 2025

5  out of  5
rating by Al Gagnon
"Kimberly is very good in keeping in contact with you and was very helpful in getting me a quote and following up in a friendly manner. I’m satisfied and would recommend her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!-Jim Register"
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Shelly Elrod

August 19, 2025

5  out of  5
rating by Shelly Elrod
"Morgan was kind and professional and ready to answer any questions I had. She also saved us quite a bit on auto insurance- all i can say is, I should have called sooner. Thank you Morgan for all your help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! --Jim Register"
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Julia Watson

August 1, 2025

5  out of  5
rating by Julia Watson
"I had such a good experience with Kimberly at State Farm! I needed to get some documents redone and the process was super easy and quick. She is very efficient and kind and I look forward to being a long-term customer! Thanks for insuring me and my new car. ☺️"
We responded:
"Julia, Thank you for the great review. Kimberly and all of my team are dedicated to help life go right!- Jim Register"
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Jerryann Pope

July 18, 2025

5  out of  5
rating by Jerryann Pope
"I have had Jim Register for over 10 years. I have never had a problem with the staff, which is incredible during these times. I when I call them, they address me personally which is very welcoming. I've had State Farm since 1983. I just can't enough on how glad I'm satisfied with this agency and staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jim Register"
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marwan rukab

July 9, 2025

5  out of  5
rating by marwan rukab
"Yadria was wonderful over the phone. She explained everything to me in an amazing way. 👏"
We responded:
"Marwan, Thank you for the Five-Star review. We appreciate your business and confidence in State Farm and our agency- Jim Register "
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Nemis

July 8, 2025

5  out of  5
rating by Nemis
"They were really nice over the phone and helped me get a better rate on my insurance I highly recommend to try them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jim Register"
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Stephen Boney

July 1, 2025

5  out of  5
rating by Stephen Boney
"The service at Jim’s office is consistently exceptional! We have been clients for about 26 years and have never been disappointed. Jim has assembled a top-notch team."
We responded:
"Stephen, we appreciate your kind words. Customer Service is a top priority for me and my Team! - Jim Register "
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Sharon James

June 30, 2025

5  out of  5
rating by Sharon James
"As of today State farm is doing the best they can which I appreciate their help but they are working with us. We just never had an issue with electricity and everything that got struck by lightning but I do. I do appreciate them and I know they're doing the best they can and I'm sorry about my review a couple days ago"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. I reached out to you Monday and my understanding that you are waiting on final assessment and bill from electrician. My office has spoken with you daily since the date of the loss. State Farm will be able to complete your claim in short order when all the documentation for the items damaged by the power surge have been received. - Jim Register "
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Laurie Henry

June 27, 2025

5  out of  5
rating by Laurie Henry
"Many thanks to Kimberly and all at Jim’s office for the wonderful support they provide me. I am a longtime client and Jim and his team are absolutely fantastic guiding and supporting me through some very difficult times. They are absolutely the best! Laurie Henry"
We responded:
"Laurie, Thank You for the great review. Kimberly is an asset to our Team. - Jim Register "
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R. E. Herber

May 20, 2025

5  out of  5
rating by R. E. Herber
"Morgan was very professional and helpful to get me a good rate."
We responded:
"Ralph, Thank You for the five-star review. We appreciate your business! - Jim Register "
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Sandra Lawson

May 3, 2025

5  out of  5
rating by Sandra Lawson
"I would like to give kudos to Sheila Garrett for her great Customer Service skills. As a Customer Service agent myself, I truly appreciate it when someone makes me feel as though I matter. I had what could have been a very stressful situation regarding my auto insurance, and she made my transition from my previous company to State Farm seamless. There was a minor error in my initial quote for the auto insurance, but she immediately contacted me (within the same hour), to advise me of the error. Not only that, I also needed renters insurance, which I had not mentioned, but she did, and now I feel reasonably secure in the knowledge that I am covered. In these days and times it seems Customer Service is a thing of the past. However, my experience with State Farm has restored my faith, thanks to my Customer Service Agent.....SHIELA GARRETT, YOU ARE "THAT" GIRL!!!"
We responded:
"Thank you for leaving such a glowing review, Sandra! Our team is thrilled to hear that you had such a memorable experience with Sheila. Sheila goes above and beyond to make sure that our customers have a wonderful experience, and we’re glad to hear that you not only share this same commitment but had a five-star experience with our office. We agree – Sheila is ‘that girl’. Thank you for your kind words and allowing us the opportunity to “restore your faith” thanks to Sheila! – Jim Register "
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Mary Jo

May 1, 2025

5  out of  5
rating by Mary Jo
"My new experience with State Farm, was made so easy because of Kimberly Lazo. Her kindness and explaining the policy was made easy for me. She eased my apprehension,. She needs a boost in pay just for thoughtfulness Thank ypu!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! --Jim Register"